Audio Innova’s expert technicians provide IT support desk services to professional studios and to small and medium enterprises.
Knowing that informatics problems may have devastating impact on these companies and their customers, Audio Innova’s experts promptly intervene in order to quickly and discreetly solve every critical situation.
After the first contact, companies typically ask the experts to become their trusted technicians for every eventuality. As an alternative to extemporaneous IT support desk services, Audio Innova thus gives its customers the opportunity to opt for “all inclusive” or “pre-paid” contracts.
Audio Innova provides help desk services in the following areas:
- Installation, configuration, maintenance and optimization of IT equipment;
- Hardware repair and restoration;
- Installation of wireless and cable networks;
- Hardware and software purchasing advice;
- DPS ex D.lgs 196/2003 Privacy documentation editing;
- Customized development and management of company and remote backup strategies;
- E-mail systems realization and management;
- Data loss (theft and voluntary elimination) prevention and advice;
- Prevention and recovery from attacks and computer infections;
- Implementation and management of virtualized and cloud environments;
- Web domain and Web Presence management.